Follow the instructions by entering the three-digit, on-screen pairing code. (Note: When pairing an XR2 or XR5 remote to a DTA, you may need to press the xfinity button up to five times).ĥ. Press the Setup button on your remote until the LED at the top changes from red to green.Ĥ. Set the TV input to the input connected to the XFINITY X1 TV Box.ģ. Steps: Take your Xfinity remote and then press any button on the remote. This involves pressing and holding the individual buttons to try and find out what’s causing it to malfunction. Make sure the remote batteries are installed and your TV and TV Box are powered on.Ģ. If your Xfinity remote control buttons are not functioning or responding properly, then you can troubleshoot the buttons. Note: These instructions apply to the following remote models: XR11 (Voice Remote), XR5 and XR2.ġ. Resetting XR15 Remote With that done, press the 9-8-1 buttons on your remote to complete the factory reset. To Pair an XFINITY Remote (With a Setup Button) On the XR15 remote, press and hold down the A (triangle) and D (diamond) buttons simultaneously until the status light on the remote blinks. XFINITY remotes can only be paired with one TV Box at a time. Note: Once your remote is successfully paired with a TV Box, it will not control any other TV Box until paired with the other TV Box. XFINITY remotes can be identified by the model number on the back panel or within the battery compartment of the remote. The first is due to the remote being dirty or buttons sticking. Your XFINITY remote can be paired with XFINITY X1 TV Boxes, allowing you to control the TV Box even when it is placed out of sight, such as in an entertainment center or in another room (up to 50 feet away). There can be simple or complex reasons why your Xfinity remote won’t work. To resync your Xfinity remote, simply press the Setup button until the TV or cable box turns off. This will clear all your programming and reset the remote to its original state. Pair Your XFINITY Remote to Control Your XFINITY X1 TV Box To reset your Xfinity remote, press and hold the A & D buttons simultaneously for 3 seconds.
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